www.grad-announcements.com Contemporary, Popular and Traditional Graduation Announcements Toll Free: 888-733-2878 - Fax: 423-349-5750 Email: Printing Office - Questions/Comments FREE - 25 Free Seals, 25 Thank You Cards and Class of 2008 Bookmark

Mark Art Productions - Printers of graduation announcements, graduation invitations, graduation party invitations, name cards, party napkins, memory ribbons, personalized memory books, guest books, photo albums, etc.

Congratulations Graduates!! Frequently Asked Questions

Graduation Announcements Galleries 1 2 3 4 5 6 7 College - University Special Education Announcements Galleries 1 2 3 4 5

Budget Graduation Announcements Galleries 1 2 3 Photo Graduation Announcements Galleries 1 2 3 Graduation Party Invitations Galleries A B C D

Name Cards Designer Standard Graduation Verses Mascots Labels

Party/Event Napkins Designs Envelope Seals Memory Books Guest Books Photo Albums Photo Frames Post-It-Notes

Ribbons Designs Thank You Notes Thank You Verses

Frequently Asked Questions

1. How soon can I expect to receive graduation announcements/accessories after I place my order? A. Within 24 hours after an order is placed, it is reviewed with our customer, usually by phone. After the review, the order is printed and received by our customers within 10 - 12 working days. Express shipping is available, when needed. B. After the review of a photo announcement order, a photo confirmation number is sent to the customer along with the address of our photo lab to mail photos. From receipt of photos, our customers usually receive their order within 14 - 16 working days. The printing process for photo orders takes longer. (Digital photos cannot be accepted because of resolution variables.) (The above delivery schedules are based on normal working and delivery conditions.) 2. Can I change the color on front of the announcements? Most of our cards are foil embossed and cannot be changed. You can; however; select from several standard ink colors for your verse/wording and personalizing of your announcements. Black announcements can only be printed in silver or gold. Most announcement verses can be printed in the color of your choice. There is a $6.60 ink charge for any color but black. Depending on the number of photos used for a photo announcement, a photo set-up fee will range from $6.60 to $7.85. 3. Is there an order form for faxing or mailing? Upon request, forms for ordering can be mailed or faxed to you. 4. Do I have to use one of your Graduation Verses Verses are shown to assist you with wording. You can choose your own wording. 5. Does your company put the school/college crests on the announcements? Only on orders from schools or student groups with quantities of 500 or more. The crests require steel die engraving and are not cost effective for us or our customers when produced in small quantities. You will see seals/crests on many of our announcements which can be used by any/all graduates from any school or location. 6. Does your company sell to individuals/students, as well as schools/colleges? Yes, the minimum order is 25. 7. What is your preferred method of receiving an order? Receiving orders online is our preferred method. This give us a better foundation for the communication, review and the processing of your order. If you do not like to order online, please call us. We will be happy to take your order. 8. What is the paper quality of your announcements? Most of our announcements are embossed and/or foil embossed. Your verse is printed with raised lettering (except four color process). Quality products and quality control is our number one priority. 9. How do you handle errors? Orders are carefully reviewed. Proofing is done by our well trained and experienced staff. Errors are very rare; however, if an error were to occur, we expedite a reprint. 10. Are envelopes included with announcements? Two envelopes are included with each announcement. There is an extra charge for return address imprint. 11. What is an envelope liner? Some of our announcements have optional lined envelopes. This means that the inner envelope can be lined with gold, silver, pearl, etc. 12. If you have other questions, call 888-733-2878 or email Questions/Comments. Mark Art Productions strives to serve our customers well. Our goal is to present our customers with quality announcements, invitations and accessories to help celebrate accomplishments and successes. When you celebrate, so do we!

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